Accreditations & Standards

Our Certificates

Certified for Excellence

We hold the highest international certifications in the logistics industry — giving our clients complete confidence that their shipments are in expert, compliant, and accountable hands.

ISO 9001:2015

Quality Management

Certified for quality management systems — ensuring consistent, high-quality service delivery across all operations, departments and client interactions globally.

Valid until December 2026

AEO Certification

Customs Security

Authorised Economic Operator status from Dutch Customs — the gold standard for trusted trader status within the European Union, enabling fast-track customs clearance.

Active — renewed annually

IATA Accreditation

Air Freight

Full IATA accreditation enabling us to issue air waybills and provide fully compliant air freight services on all global routes — including CEIV Pharma and CEIV Fresh.

Active

ISO 14001:2015

Environmental Management

Certified for environmental management — demonstrating our commitment to reducing environmental impact across all logistics operations, facilities and supply chain activities.

Valid until December 2026

FIATA Membership

Freight Forwarding

Full member of the International Federation of Freight Forwarders Associations — connecting us to a vetted global network of over 40,000 logistics companies in 113 countries.

Active

ISO 27001

Information Security

Certified for information security management — ensuring all client data, shipment documentation and commercial information is handled with the highest digital security standards.

Valid until 2025 — renewal in progress

ISO 45001:2018

Occupational Health & Safety

Certified for occupational health and safety management — protecting the wellbeing of our 200+ team members and all contractors working within our facilities and operations.

Valid until 2027

IMDG / ADR Certified

Dangerous Goods

Full IMDG (sea) and ADR (road) certification for the transport of dangerous goods — covering all hazard classes from flammable liquids to lithium batteries and pressurised gases.

Active

GDP Certification

Pharmaceutical Logistics

Good Distribution Practice certification for pharmaceutical and life sciences logistics — qualified cold chain management from +25°C controlled to -80°C deep frozen shipments.

Active

Our Compliance Process

We don't just hold certificates — we live by the standards they represent through rigorous daily practices and continuous improvement.

Annual Internal Audits

Every department undergoes a rigorous annual internal audit against all applicable ISO standards — ensuring continuous improvement and readiness for external certification bodies.

Staff Training Programme

All team members complete mandatory compliance and quality training annually — including dangerous goods, data security, and customs regulations relevant to their role.

Supplier Auditing

We audit all key carriers and partners against our compliance standards before onboarding — and conduct periodic re-audits to maintain our high network quality standards.

Performance KPI Reporting

Monthly quality KPI dashboards are reviewed at board level — tracking on-time delivery, claim rates, customer satisfaction scores, and compliance metrics across all operations.

Regulatory Monitoring

Our compliance team monitors EU and international trade regulation changes in real time — ensuring our processes and client advice is always current and legally sound.

Client Compliance Support

We help clients navigate complex import/export requirements, sanctions checks, and documentation compliance — providing expert guidance at every stage of the shipment.

Memberships & Affiliations

Active membership in key industry associations keeps us connected, informed, and influential within the global logistics community.

Port of Rotterdam Association
FENEX — Dutch Freight Forwarders
WCA World Cargo Alliance
TLN — Transport & Logistics Netherlands
Rotterdam Chamber of Commerce
Smart & Clean Foundation
ESPO — European Sea Ports Organisation
Schiphol Cargo Community
Deltalinqs — Rotterdam Industry & Port

Certification Timeline

A decade of commitment to quality, safety, and environmental excellence.

2015

ISO 9001:2008

First quality management certification achieved — establishing our foundation for operational excellence.

2016

ISO 14001 & AEO

Environmental management certification and Authorised Economic Operator status obtained.

2018

IATA & FIATA

Air freight accreditation and global freight forwarding membership secured.

2020

ISO 45001 & GDP

Health & safety and pharmaceutical logistics certifications added.

2022

ISO 27001

Information security management certification completed.

2025+

Future Ready

Working towards CEIV Pharma, GDP+ and sustainability certifications.

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Certification Documents

Download our complete certification portfolio, compliance documentation, and quality management summary.

Trust begins with compliance.

Download our full compliance documentation pack or contact our team to discuss specific requirements.